“That was an eye-opening … learning experience, knowing that [RESULTS Technology] was working behind the scenes to make sure that we were kept up to date, compliant, and secure.” —Noel Gaucin, VP Loan Officer for Fidelity State Bank & Trust Company Running a community bank is all about striking the right balance: delivering great service […]
Category Archives: Banking
Microsoft officially ended support for Windows 10 on October 14, 2025. No more free security patches. No more bug fixes. No more technical assistance. If your bank is still running Windows 10 today, every vulnerability discovered after that date is permanently unpatched, with no fix coming. And more banks than you might think are still […]
A comprehensive bank event logging policy should explicitly define the primary purpose of logging, outline exactly which systems and events must be tracked, set specific retention expectations, and establish strict access controls. Furthermore, it needs to clarify who is responsible for reviewing these logs, what triggers an escalation, and how the data will support audit […]
An incident response tabletop exercise is a structured, interactive discussion where a team walks through a simulated security threat to evaluate and improve their incident response plan. It allows staff to practice their roles in a low-stress environment, identifying gaps in communication, technical controls, and procedures before a real crisis occurs. Federal and state examiners […]
IT asset management (ITAM) is the continuous process of tracking, evaluating, and managing all the technology tools your organization uses to operate on a daily basis. For financial institutions, following IT asset management best practices ensures that every device, application, and cloud resource is secure, compliant, and fully accounted for. Finding the right IT solutions […]
Customers love the convenience of remote banking. Whether they are depositing a birthday check from their kitchen table or checking their account balance from the couch at midnight, they expect seamless access to their money. For a community bank, providing this level of convenience is a fantastic way to build loyalty. However, it also introduces […]
Bank exams can cause unnecessary stress, especially when examiners start asking for your IT paperwork. Regulators want to see undeniable proof that your community bank actively manages its cybersecurity and network infrastructure. They are looking for clear, organized, and updated records that show you have a handle on potential risks. Achieving regulatory compliance in banking […]
Remember when renewing your bank’s insurance policy felt like a formality? You’d sign a few papers, pay the premium, and get back to serving your customers. Those days are gone. Today, the questionnaire for cyber insurance for banks can feel more like a full-scope audit than a simple renewal application. Insurers have paid out massive […]
The notification just landed in your inbox: the examiners are coming. For many community bank IT officers, this moment triggers a scramble to update policies, gather logs, and double-check vendor contracts. But there is one document that often gets overlooked until the last minute—your network diagram. More specifically, your data flow diagram. It’s easy to […]
If you walked into your bank branch this morning, you likely passed through several layers of physical security without thinking about it. There’s the front door (accessible to everyone), the teller line (restricted to employees), the vault (highly restricted), and perhaps a safe deposit box area (customer-specific access). You wouldn’t leave the vault door wide […]








