Based on 1,351 customer satisfaction surveys, RESULTS clients gave our Service Desk an overall satisfaction rating of 93%
“The documentation and reports that RESULTS provides has helped us with our compliance needs. I would definitely recommend RESULTS to a friend.”
Credit World Services
Senior Project Engineer
Customer Service Specialist
Raytown Water Company
President & CEO
Angelina Savings Bank
“RESULTS is critical to our business as our outsourced IT department. We can concentrate on our core business and do what we know how to do – and leave the technology administration to them!”
ACI Concrete Placement
The service desk went above and beyond all efforts to help solve our problem. Other service providers dumped us after they could not detect the source of our problem. Having RESULTS Technology on the line when communicating with those entities was such a huge help. It's comparable to using an interpreter as I had no idea what the providers were saying. I can’t say enough how helpful they were throughout this process. Bravo Results Technology and my hat is off to your entire team who never disappoints!
Sr. VP & Partner
“The team at Results Technology understands the IT challenges of banks. Their “compliance by default” strategy really works! They help you focus on your business and revenue goals, while simultaneously enabling compliance by default — not as a separately funded initiative. In fact, their managed IT services can facilitate acceptance of your IT policies and procedures.”
“RESULTS’ Security Awareness Training has made my employees much more educated about phishing attempts. It has also helped us with our regulatory requirements!”
Harry M. Wheeler, Jr.,
Senior Vice President
First State Bank & Trust
Since hiring RESULTS, I have completely gotten out of the “IT-on-my-own” business. I know that any staff person can submit a ticket and RESULTS will work directly with them to resolve the issue. I don’t usually know there was an issue until I get notified that a ticket has been closed! RESULTS’ services have been a great timesaver for our entire staff by increasing productivity and reducing frustration. I cannot recommend them highly enough!
Grace United Methodist Church
No one likes having to deal with computer issues but when I do, it’s nice to know I can be sure to get trained professionals and a good dose of friendly customer service.