MANAGED IT SERVICES

All-Inclusive, Flat-Rate IT Support Services for Kansas City and St. Louis businesses

We proactively manage and secure your technology so you and your team can focus on what they do best — running and growing your business! Stop reacting to IT problems and get the IT management your business needs to thrive. With our Managed IT Services, you’ll get a full-stack team of IT technicians and consultants dedicated to reducing the bottlenecks that prevent your progress — all for a fraction of the cost of hiring one salaried employee.

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Discover how our team can oversee all your technology needs without wasting your time or breaking the bank.

IT SUPPORT FOR THE BUSINESS OWNER

Satisfaction Guarantee

We stand behind our managed IT services and believe you’ll be satisfied. However, in the unlikely event that you are not satisfied with our services, you may cancel your agreement.

A Chief Technology Officer (CTO)

Our Managed IT Services include your very own Chief Technology Officer (CTO). A CTO is someone whose primary responsibility is to provide guidance on all technical issues facing your business. All of our clients work directly with a CTO to receive unbiased expertise on critical IT business decisions including security and compliance risks and IT planning and budgets.

Quarterly IT Reviews (QBR)

Quarterly IT Reviews facilitates a process to make sure your managed IT services are meeting your short-term and long-term business goals. Every three months we’ll sit down with you and have a high-level discussion on customer satisfaction, business requirements, budgeting issues, and how best to provide maximum ROI.

Annual in-depth IT Health Assessments

A yearly in-depth analysis of your company’s IT health enables us to identify issues and measure the alignment of your company’s IT health with your business goals. RESULTS’ Chief Technology Officer will review this with you and make recommendations for the next twelve months.

Full Documentation

We believe in documenting everything. Documenting your IT Policies and Procedures, Disaster Recovery Plans and other important technical information is vital to ensuring that everyone in the company has access to and follows the policies that you have set up.

Secure Client Web Portal

If you are informed you’ll make better decisions. That’s why our managed IT services include providing each client with their own web portal where they can review, manage and approve all IT related activities.

IT SUPPORT FOR YOUR EMPLOYEES

Service Desk Support

When a computer is not responsive, it slows everyone down and makes for frustrated employees, and sometimes, unhappy customers. One call to our Service Desk and you’ll have a team of experts working to remediate the problem quickly and efficiently.

On-Site Support

Keeping your computers working and your employees productive is our number one objective. If we can’t fix your problem remotely, we will promptly come to your office, free of charge. We can also loan you replacement equipment if needed.

Security Awareness Training

Training your employees to recognize email phishing attempts can dramatically reduce your company’s exposure to data loss. Our Security Awareness Training also provides a documented way to meet IT training compliance requirements.

IT SUPPORT FOR YOUR TECHNOLOGY

Managed Internet Security

Security and internet access go hand-in-hand. We will set up and manage access to your company’s internet connection as well as talk to your internet provider for you when trouble arises.

Business Continuity

Our standard cloud backup is secure and vital to the protection of your company’s data. No more wondering if your data is retrievable. We backup everything to the cloud daily and make sure you have access to it in case of an emergency. Need more options? RESULTS Business Continuity Solution offers a different kind of backup service for those companies who have a lower tolerance for downtime.

Hosted Email and Email Security

Checking your email at your convenience just got a lot easier. Hosted email allows everyone in the company to have secure access to their email from anywhere, from any device, allowing you to keep up with email even when you can’t be in the office.

Microsoft Servers & Workstations

Keeping your hardware and software up-to-date can seem like a full-time job. We will remotely monitor and proactively manage all your servers and computers and provide all updates, patches, antivirus software, spyware removal, and service packs so you know longer have to be worry about it. We also manage computer-user changes as your business changes.

Network Devices

Hate dealing with printer issues or internet disruptions? We will remotely monitor and troubleshoot network printers, routers, switches, firewalls, non-windows servers and appliances so you can get back to work.

Are Managed Services right for you?

Schedule a free IT Health Assessment to determine if managed services is a good fit for your company.

Schedule a Free Assessment Call Us: (913) 928-8300