Tag Archives: VoIP

Stay connected and productive with VoIP during the COVID-19 pandemic

If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in […]

Does your bank have a Remote Work Plan?

All banks are required to assess the risk of a pandemic to their business and have a plan to address providing continued service during such an event.  Does your plan include a contingency to allow some employees to work from home? Remote working is becoming easier than ever and is a smart way to prevent […]

Does your company have a Remote Work Plan?

worker blowing nose

  By Mike Gilmore, RESULTS Chief Compliance Officer   Does your business have a contingency plan in case a large number of employees need to work from home? Remote working is becoming easier than ever and is a smart way to prevent the spread of germs. But working from home can cause its own set […]

Which is better, Hangouts or Skype?

VOIP

Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing. Despite these similarities, you may prefer one over the other. Calling features Hangouts and Skype both offer […]

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]