Buckholts State Bank Case Study

Buckholts State Bank is a privately owned bank in central Texas that has been serving locals since 1907. It originally operated in Buckholts, Texas, but has expanded to open two more branches in Cameron and Rogers, Texas. The Buckholts team is proudly old-fashioned but, in the last few years, has made necessary upgrades to their technology.

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With 30 workstations spread across three branches, the Buckholts team often runs into computer issues that interfere with their “best friend, favorite cousin, and good customer” customer service. 

In the past, when the Buckholts team ran into these IT problems they hired freelance IT professionals for a series of one-time fixes. Now, they call RESULTS Technology.

Buckholts State Bank got in touch with RESULTS in 2016 when they wanted to stop using paper tickets to record transactions made by customers. Buckholts State Bank and RESULTS Technology partnered to upgrade the bank’s AS/400 reconciliation system to the DCI iCore360 web-based banking technology. 

RESULTS fully supported the Buckholts team through the transition, and the bank decided to keep RESULTS on as their long-term IT provider. Besides managing, securing, and supporting all of the bank’s network devices, RESULTS also provides the bank with IT Exam support, quarterly IT business reviews and employee phish training.

Faith Koliha, IT officer at Buckholts State Bank, has been pleased with RESULTS’ services.

RESULTS has gone above and beyond to deliver stellar IT services to Buckholts State Bank. Faith and other members of the Buckholts team have been particularly impressed by RESULTS’ customer service and dedication to finding solutions for challenging problems.

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If your organization has problems that can be solved with the expert use of IT, visit our website. RESULTS Technology has been able to assist many enterprises like yours overcome technological challenges and meet their full potential, offering IT services for banks and more.

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