IT Health Assessment
Free IT Health Assessments are offered to all businesses considering outsourcing their IT to RESULTS. In fact, we require it. This allows RESULTS to determine what is required to support the company’s needs and whether or not the client’s IT issues are a good match for RESULTS. Occasionally, we even recommend other companies to our clients if the solution they need is not part of our expertise.
98% of respondents say that RESULTS’ IT Assessment has been an important part of understanding potential threats to their computer network.
– RESULTS Annual Client Survey 2016
Your IT Health Assessment is a limited scope audit of the status of your IT infrastructure and processes. It is provided by our Chief Technology Officer who uses data collection tools, on-site observation, external vulnerability scans and client interviews to generate a Health Score in the following critical areas:
- Composite Health Score
- Local Network
- IT Facilities
- Workstations and Servers
- Internet and WAN
- Remote Access
- Mobile Devices
- Business Continuity
- IT Security
- Critical Applications
The Health Score is a value from 1 to 100, where less than 50 represents significant risk and potential issues. The rating system is based on a combination of best practices, your specific business needs and regulatory requirements. A high-level summary of any significant issues identified in the assessment is provided and the importance of addressing these items is discussed.
You will also be provided with a summary of your Organizational Health. Organizational Health measures the alignment of IT systems with client’s business goals. The scores indicate the ability of IT to meet needs in achieving customer service, expense control, risk mitigation and compliance. The following areas are given a rating from A-F:
- Customer Service
- Expense Control
- Risk Mitigation
The results of the IT Health Assessment are provided to the company both printed and digitally with no further obligation to RESULTS.
Post Install Assessment
If your company does decide to use one our IT Solutions, a 90 day Post Install Assessment will also be done. The Post Install Assessment reviews the progress of your IT health. We will then begin to help you develop an IT Business Plan on how to use technology to increase productivity, cut costs, gain competitive advantages, and support your company’s growth.
Once an IT Business Plan is developed it is provided to you in booklet form to support your business and compliance needs.
Annual Network Assessment:
Once you become a client of RESULTS Technology, the assessments do not stop. An annual IT Planning Assessment is performed, also free of charge, to help you find assets, realize opportunities to cut costs, increase productivity, and mitigate risk.
We’d love to talk to you about your requirements. There is no obligation, no pushy sales people, and no risk to you. We’ll do a free assessment and give you some ideas of how we can help.
In a recent survey of RESULTS’ clients, 99% of respondents either strongly agreed or agreed that RESULTS’ IT Assessment has helped them identify the benefit of a more efficient computer network.