If you are a client of RESULTS, you have probably talked with Staci. She is the friendly voice who picks up our service desk help line 99% of the time. She’s got that kind of personality that is perfect for a help desk: friendly, funny and smart. Clients LOVE her! Some of our clients call her when they have a technical problem, but some of them call just to chat. She’s that kind of a person.
But what else is there to this problem-solving super woman? Here are a few facts about one of your favorite RESULTS employees.
Staci was born in Kansas City but grew up in Buffalo Grove near NW Chicago. Yes, she is a lifelong Cubs fan. She is currently engaged, just bought a house, and has a 7 year old “daughter” named Missy, who is a miniature labradoodle, and a one year old “son” named Beta, who is a cockapoo mix. Staci intends to get his DNA analyzed and figure out exactly what he is. “He’s more of a clown than a dog!” Proof of his antics can be found on his Facebook page https://www.facebook.com/BetaLePew/.
Growing up, Staci was very close to her grandma, whom she considers the most superstitious person in the world. “Grandma was very superstitious so I know every superstition there is,” Staci explains. Although she claims to not be superstitious herself, she still automatically avoids situations deemed to be unlucky. “For example, you’re not supposed to let an inanimate object come between you and another person. If that happens, I find myself circling back and doing it again to fix the unlucky situation.”
Prior to joining RESULTS, she was a certified optician and managed several retail stores. She decided she needed a change in 2006 and joined RESULTS in the Asset Disposition department, selling odds and ends on eBay. She gradually worked her way up through the ranks to her current role as Service Desk Department Supervisor.
Staci’s favorite thing to do is ride roller coasters. “My favorite coaster was also my first coaster, the Tidal Wave at Great America in Chicago.”
When asked what she’s particularly good at, she doesn’t hesitate: “Talking to people!”
Boy is she in the right profession!