RITA

Results Information Technology Administration - Release 2.0

In today´s environment, IT infrastructure and connectivity are at the very core of business operations. Yet many companies are ill-equipped to effectively manage the security and efficiency of their networks. With Results Technology´s turn-key RITA program, our seasoned team of IT experts can provide your company with a flexible, end-to-end IT administration solution so you can dedicate internal resources to more strategic projects.

With our RITA program, the enhanced security, better performance, unequalled service and dramatically reduced expenses attendant with expert network management are just the beginning.

The RITA Difference

Our RITA program ensures that your infrastructure is secure and operates consistently and predictably, supported by the most up-to-date, stable software and anti-virus software available. This effective management of your network virtually eliminates costly downtime and repairs, and boosts end-user productivity. And unlike "maintenance" agreements from other providers that include a simple list of tasks to complete on a scheduled basis, RITA manages multiple networks remotely with industry-leading management tools and a dedicated team of highly trained IT professionals.

We also customize each IT administration solution to your company´s specific needs. Whether you need management of your entire IT investment including end-user workstations, servers, networks and business-specific applications, or you would like a more custom solution, RITA has got you covered.

A Seamless Transition

To ensure absolutely no disruption to the client´s current systems, we connect to the client´s network via a site-to-site VPN connection through the Internet to our Network Operations Center. RITA allows our staff to monitor all, or part of your network. We can simply alert your staff to what is occurring or pro-actively maintain your network and resolve problems as they occur. Our online portal allows you to enter and track the status of tickets any time during the day or night.

For more information about how RITA can work for your company or for a customized quote, please contact one of our expert consultants.

Download Informative Brochure (Adobe Acrobat® Required)

• RITA.pdf